Security Policy

At ProCase the security of your personal and financial information is extremely important to us. We ensure confidentiality and security in our online shopping experience in the following ways:

  • Personal information, including your credit card number, is encrypted and sent only over secure Internet lines. While using Secure Socket Layer (SSL) technology, your Microsoft Internet Explorer or Firefox browser will let you know when the line is secure. Internet Explorer and Firefox use a "lock" icon for their browsers. These "locks" will appear on the browser when using a secure line. On both browsers the "http:" pre-fix will read "https:" when accessing a secure server. If these indicators are present, you can be confident of a secure data transaction.
  • We take your financial security seriously and are confident that we have made shopping on our website safe for all customers. We employ various firewalls and other security tactics to keep your information secure.

While there is some risk inherent in every Internet transaction, you can rest assured that we are working overtime to ensure that risk is minimal.



The Application may contain links to websites or other applications published by other content providers.  Also, at your request, the Application may connect to social networking websites that are not owned or controlled by us.  These other websites or applications are not under our control, and you acknowledge and agree that we are not responsible for the accuracy, collection, and use of your information, copyright compliance, legality, decency, or any other aspect of such websites or applications or the content displayed on or through them.  The inclusion of such a link does not imply our endorsement of any such website or application or the content displayed on or through it or any association with its operators, and we disclaim all liability to such linked websites, including but not limited to your access to and/or use of the same.



When you provide information about yourself to us, you agree to: (a) provide accurate, current, and complete information about yourself; and (b) maintain and promptly update such information to keep it accurate, current, and complete.  If you provide any such information that is untrue, inaccurate, or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we have the right to suspend or terminate any account you establish.



This Privacy Policy describes how, our services, our customer support, events, and our employees for business to business purposes (“we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. It also describes the choices available to you regarding our use of your personal information as well as your rights in determining what we do with the information that we collect or hold about you, and how you can access and update this information. 

We value your privacy, and we make this Policy easily accessible throughout this Website to assist you in understanding how we handle your personal information. We want to make your online experience enjoyable and safe. Because we gather certain types of information about our users, we want you to understand fully our policies surrounding the attainment and use of that information.


Collecting Personal Information

You are not required to provide the personal information that we request. If you choose not to provide the information we have requested, we may not be able to provide you with our products or services.

When you purchase from this Website, create an account on this Website, request to receive our electronic newsletters, participate in our message boards or forums, write a review or provide feedback, submit a warranty claim, send email to our support team, use our Website chat features, fill out a form to be contacted, register for our VIP Program, submit a photo to be featured on our Website, or participate in polls, surveys, or contests, we may collect information from you, including your device, your interaction with the Site, your name, email address, telephone number, mailing address, payment information (debit and credit card information), login credentials (user name and password), social security number (US citizens and residents only), photographs, and social media user names.

If you apply or request to be one of our vendors or service providers, we may collect additional information about you including the company you represent and your job title.

If you apply or request to be one of our affiliates, influencers, or a business sales partner, we may collect your name, email address, telephone number, mailing address, photographs, social media handles, signature, and financial account data, and general notes of the business conversations we have with you.

Please be aware that our Website includes links to other sites whose privacy practices may differ from those of us. If you submit personal information to any of those sites, your information is governed by their respective privacy policies. We encourage you to read carefully the privacy policy of any site you visit. Similarly, some of our pages utilize framing techniques to serve content from third parties, while preserving the look and feel of our Website. Please be aware that you are providing your personal information to these third parties and not to us.

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.


Information We May Collect from Other Sources

We may collect or obtain information about you that you chose to make public, including via social media networks, and other public communities, chats, or forums. 

We may collect or obtain information about you from marketing partners, data brokers, advertising networks, and third-party providers of business contact information for advertising and analytics purposes, so that we may offer you personalized features and offers tailored to your interests, and to offer you an overall better service. 

We will use this information where you have provided your consent to the third party or us, or where we have a legitimate interest in using your information to provide you with the content or service requested. 

We will combine this information with personal information provided by you, to identify prospective customers or products you'll be interested in, to create more tailored advertising, and to improve the accuracy of our records. 


How We Use Your Personal Information 

The personal information we collect allows us to fulfill your order or warranty claim, and provide the services you request from us. We may supplement this with information from a third-party source, such as USPS, to validate the delivery address so we can properly ship your order. We might use the provided information for direct marketing purposes, such as to inform and communicate with you about relevant products and services. We provide Website users the opportunity to receive communications from us, including a periodic newsletter, product promotions, polls, surveys, and any other information that we believe may be pertinent to you. You may opt-out of receiving any, non-service related communications by clicking on the ‘unsubscribe’ link in any email we send to you, or by replying to any email we send you and entering the word UNSUBSCRIBE in the subject line. 

We might use the provided information for advertising purposes, to provide personalized experiences and products that we think you will be interested in based on your browsing history of this Website (as further described in this Policy) and your purchase history. 

If you fill out a survey or form, participate in a contest, or submit a testimonial on this Website, and in the process, provide us with personal information, we use this information to notify contest winners and award prizes, to monitor site traffic or personalize this Website, and to send participants an email newsletter. We also display on this Website personal testimonials of satisfied customers and other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us using our contact information below. 

If you contact our call center, we will use the information you provide us for assisting you with your requests, for quality assurance purposes and to enhance our products and services. 

If you apply or request to be one of our vendors or service providers, affiliates, brand ambassadors, influencers, or business sales partner, we will use your personal information to evaluate and establish the terms of our relationship, communicate with you, administer your account, render payment and receive payments, to fulfill your orders, provide services to you, to provide customer service support or to respond to your inquiries; and to maintain our relationship with you. We use information voluntarily given by our users to enhance their experience on this Website, whether to provide interactive or personalized elements on the Websites, or to better prepare future content based on the interests of our users.


Your Rights and Choices around your Data

You may request to update, correct, access, or delete your personal information, or to know whether we hold any of your personal information. You may request restrictions, temporarily or permanently, on our processing of some or all personal information about you. To request a copy of the personal data we have collected about you, or to request that your information be deleted, or to submit any other privacy request, please contact us at 

We will respond to your request within thirty (30) days. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law.



We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.


Contact Details

If you have any questions or concerns regarding this Policy, or you wish to contact us by postal mail, our contact information is as follows:



Last updated: 2021/3/15