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We are responsible for our product conditions. We would love to help you solve any issues. We want you to have a positive experience every time you shop in Procase.
For all purchases from ProCase.com or an authorized distributor on Amazon, Walmart, Shopee, or any other online marketplaces, we offer:
Procase 1-Year Warranty for Free for most products covered by a limited warranty of one year from the arrival date.
The Warranty will activate automaticallyfor all purchases from ProCase.com or an authorized distributor. No action is needed. But we're sorry that we cannot provide a warranty for purchases from unauthorized distributors.
This warranty is only valid for items that are considered defective. Defects are defined as imperfections or flaws that are produced by a manufacturing error. Accidental drops, installation failures, normal wear, and tear, etc. caused by the owner are not covered under this warranty.
If you have problems while using our products please contact us at firstname.lastname@example.org your Order ID.