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Basic Warranty Policy

(No need for registration)

We are responsible for our product conditions. We would love to help you solve any issues. We want you to have a positive experience every time you shop in Procase.

For all purchases from or an authorized distributor on Amazon, eBay, or any other online marketplaces, we offer:

Procase 3-Months Warranty for most products are covered by a limited warranty of three months from the delivery date.

Procase 1-Year Warranty for the electronic product is covered by a limited warranty of one year from the delivery date.

This warranty is only valid for items that are considered defective. Defects are defined as imperfections or flaws that are produced by a manufacturing error. Accidental drops, installation failures, normal wear, and tear, etc. caused by the owner are not covered under this warranty.

1 Easy Step to Activate 1-Year Warranty

Option One:

Finish the form on the right and get the confirmation email with the discount code.

Option Two:

1.Send an email to

2.Click the form link in the reply email and finish the form. 

ProCase 1-Year Warranty

● ProCase offers a 1-year manufacturer warranty as a gift for VIP Club members with purchases from or an authorized distributor on Amazon, eBay, or any other online marketplaces. 

● Follow the steps above to join VIP Club and activate the 1-Year Warranty.

● This warranty covers products with brand ProCase, JOTO, Puricon, KOSSE, Hautton, Lolalet and Avont. 

●Purchases from unauthorized distributors or resellers are not covered by the 1year warranty.  

●Unsubscribe from the VIP Club list will lose the qualifications to claim the 1-year warranty.

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